Payment Policy

Currency

All product prices and payments are in U.S. dollars (USD).

Available Payment Methods

The payment methods currently accepted by Archwell are displayed at checkout. Select an available method to complete your purchase.

Payment Processing

Payments are processed through the payment provider selected at checkout. Your provider can require additional authentication or decline a transaction.

An order is released for fulfillment after successful payment confirmation.

Payment Fees

Archwell does not charge an additional payment processing fee.

Your bank or payment provider can apply its own charges, including currency conversion fees. These charges are determined by that provider.

Shipping and Sales Tax

Shipping is free within our delivery area.

Archwell currently does not collect sales tax at checkout. This describes our current checkout treatment and is not a representation that every purchase is exempt from tax.

The final amount charged by Archwell is displayed before you submit payment.

Unsuccessful or Duplicate Payments

If payment fails, check your payment details or contact your payment provider.

If you believe you have been charged more than once, contact us with your order number and transaction details so that we can investigate. Do not email full payment card numbers or security codes.

Refunds

Approved refunds are returned to the original payment method. Please see our Return & Refund Policy for eligibility and timing.

Contact

Email: support@shoparchwell.shop
Phone: +1 216-258-1253

Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET).
We respond within 2 business days.