Contact Us

How to Reach Us

For product questions, order assistance, delivery inquiries, returns, or exchanges, contact Archwell:

Email: support@shoparchwell.shop
Phone: +1 216-258-1253

Customer Service Hours

Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET).

We respond to inquiries within 2 business days.

For an existing order, include your order number so that we can locate your purchase.

Returns

Please contact us before sending a return. We will provide instructions and a prepaid label after approval.

See our Return & Refund Policy for details.

Company

Archwell is operated by ARCHWELL OFFICE SUPPLY LLC.

Registered address:
1300 S Brook St
Louisville, KY 40203
United States

This address is used for company registration. It is not a retail store or return facility.